Website terms

Terms of use

These terms apply to use of the Care Home Cost Claims website. By using the site you agree to use it lawfully and in accordance with these terms.

Who operates this site

Care Home Cost Claims is operated by Christodoulos Ltd, company number 12589800, an SRA-authorised and regulated solicitors' firm (SRA 809508) which also trades as Theodorous.

General information, not individual advice

The website contains general information about NHS Continuing Healthcare, care funding and related legal and procedural issues. It is not a substitute for advice on the facts of an individual case. Eligibility for funding and the merits of any appeal or retrospective claim depend on the evidence and applicable rules.

No solicitor-client relationship from browsing

Using the website, completing an eligibility checker or sending an enquiry does not by itself create a solicitor-client relationship. We become instructed only when we confirm that we have accepted instructions and the applicable terms of engagement have been agreed.

No guarantee of outcome

Examples, statistics, eligibility indicators and descriptions of potential outcomes are provided for information. They are not promises or guarantees that funding will be obtained, a decision will be reversed or fees will be recovered.

Accuracy and updates

We take reasonable care with the information published, but law, NHS policy, rates, procedures and guidance can change. We may update, replace or remove content without notice. Where a page gives a review date or cites a source, users should still check whether circumstances have changed.

Intellectual property

Unless stated otherwise, the text, design and original materials on this website belong to Christodoulos Ltd or are used with permission. You may read, print or save reasonable extracts for personal use. You must not reproduce substantial parts for commercial use without permission.

Third-party links

Links to external websites are provided for convenience or as sources. We are not responsible for third-party content, availability or privacy practices and a link does not necessarily amount to endorsement.

Liability

Nothing in these terms excludes liability where it would be unlawful to do so. Subject to that, we do not accept responsibility for loss arising solely from reliance on general website information instead of obtaining appropriate advice about an individual matter.

Privacy and complaints

Please see our Privacy Notice, Cookie Policy and Complaints Procedure.

Last reviewed: 15 September 2026.